I am unable to redeem or withdraw the amount from mutual funds. What to do?

Yes, you can. However, these withdrawals will not reflect in your account on the app. This may also lead to transaction errors as we do not have complete information of your folio on which transaction instructions have been issued. To conclude, while we do not recommend it, you may invest or withdraw directly. Please note that while we are fully accountable to you for transactions done on our platform, we will not be taking responsibility or provide customer service for transactions done on any other platform or website.