Help & Support
KYC and Accounts
Account Opening on Fisdom
Who can open a Trading & Demat account on Fisdom in India?
How to open a Trading & Demat account with Fisdom?
How much time does it take to open an investment account on Fisdom?
Which investment products/exchange segments are available on Fisdom?
What are the documents required for opening a Fisdom Account?
What are the account opening fees for Fisdom?
What are the charges/pricing for trading or brokerage?
What are the Annual Maintenance Charges (AMC) for my Demat account?
Can I open a Demat account with joint holders?
What is Power of Attorney (POA) and why is it needed?
How can I reach out to the customer support team?
What is my Aadhaar?
How can I update my PAN information?
How can I update my Aadhaar information?
KYC for Investment Accounts
My KYC documents were rejected by Fisdom? What do I do now?
How does Fisdom verify that my bank account is linked with my investment account?
How do I submit documents for KYC? How can I initiate my KYC?
Is it mandatory to update KYC details?
How to check KYC status?
Login and Account Related
What exchanges/depositories is Fisdom integrated with?
Is it mandatory to activate the Equity Futures and Options/Currency Future and Options (F&O) segment?
How to open Equity and Currency F&O (Futures & Options) if I have registered only for the equity segment?
Why do Futures & Option scrips enter a ban period, what does it mean?
What do the different groups on NSE and BSE mean?
What are the different groups in which trade can be executed through Fisdom?
How can I open my account on Fisdom?
How can I reset the PIN of my Fisdom account?
I got a call from someone who claims to be from Fisdom asking for my account credentials. What should I do?
Account Closure
What is the process to close the account?
What is the online account closure process?
Is it mandatory to mention a reason while closing an account?
What are the charges of account closure?
How do I get to know about my current debit/credit details?
Incapacitated Investor
Equity and Future & Options
Placing Orders on Exchanges
What are the different types of orders I can place via Fisdom on exchanges?
Which segments and exchanges are enabled for placing orders on Fisdom?
How do I keep track of my orders on Fisdom?
How do I manage and track my open positions on Fisdom?
What type of scrips are allowed for trading on Fisdom?
What is ASM (Additional surveillance measures)?
Special Orders on Fisdom
What is a BTST Order? How does one place a BTST?
How to invest in stocks using SIP? How to place SIP for Stocks on Fisdom?
What does the IOC & GTD order mean?
Can I Cancel the GTD order?
For how long is GTD valid?
What is AMO? How can I place it?
How can I trade/invest using charts?
What is a Market Order? How does one place a market order on Fisdom?
What is a Limit Order? How does one place a Limit Order on Fisdom?
What is a Stop Loss Order? How does one place a Stop Loss Order on Fisdom?
Why am I not allowed to trade GSM marked stocks?
Equity SIP
How do I place an Equity SIP order on the Fisdom application?
What is the minimum amount to invest in Equity SIP?
What if the trigger date of Equity SIP is on a holiday?
What if I do not have sufficient funds in a trading account on the Equity SIP trigger date?
Margin, Pricing and Brokerage
What are the trading/investing charges for Fisdom?
Where do I check for all pricing related information on Fisdom?
Do I have to add money before investing/trading via Fisdom?
How is brokerage charged to my account? How are other charges debited from my Fisdom account?
How will DP charges be levied for every delivery sell order for any given quantity?
DIS & eDIS
What is EDIS?
Why do I need to submit POA?
How do I avail the EDIS facility?
Why do I need to authorise a transaction to sell scrips that I own?
How do I authorise my transaction?
What is CDSL TPIN?
How will I get my TPIN?
Will I get a new TPIN every time I authorise a transaction?
What if I enter the wrong TPIN?
What shall be the validity (in number of days) for which I can authorise under Buyback?
How can I retrieve my TPIN?
How many digits will the TPIN be?
What is BOID/Demat account number and where can I find mine?